Ordering with GrassCove is both 100% safe and discreet. We value our customers and respect your right to privacy.

To register your account, please visit https://grasscove.net//my-account/and fill out the fields under "Registration" on the right.

To register for our affiliate program, please visit https://grasscove.net//affiliate-area/ and fill out the form.

After approval, you will gain access to our affiliate-only area and your unique referral link. Feel free to provide the link to anyone you'd like.

All purchases made via your unique link will credit your account, allowing you to use the credit towards any future purchases.

After we've confirmed your payment, your order will be scheduled for the next available delivery day (Monday-Saturday before 3pm EST).

All packages are sent via Xpresspost (with tracking information provided) and are expected to arrive within 5 business days or less.

All orders are wrapped, sealed, wrapped, sealed, vacuum sealed, placed into their final container, and then mailed directly to you! This negates delivery issues with Canada Post and ensures that you get your order faster, with no hassle.

Tracking numbers are generally sent out within one business day of your order being placed. If you do not see any update in your tracking information after 48 hours, please e-mail us at [email protected] and we will look into it right away!

We mail all packages via Xpresspost with tracking information provided. If your package is placed on hold by Canada Post, please email us at [email protected] We will ensure that you receive your package as soon as possible.

Unfortunately, we will not be held responsible for packages stolen by your neighbours. Orders with tracking information showing "delivered" by Canada Post are considered complete.

Customers can request signature confirmation from the order page as an added security measure.

In order to launch an inquiry with Canada Post in the case of a lost or stolen item, contact 1-800-267-1177.

Firstly, we'd be in shock. We stand behind our products and really think you'll love them as well.

Unfortunately, We do not accept returns, but if you are dissatisfied with your order for any reason, please email us at <a href="mailto:[email protected]">[email protected]</a>. We will do whatever we can to help!